Peter DeHaan interviewed Sasha Gorman, VP of Business Development - Enhanced Carrier Services at Nobel Biz.  The interview took place at the recent ATA Convention and Expo in Orlando Florida.

The podcast is available from iTunes or click the play button to listen to the recording:

Download | Duration: 00:23:26

Nobel Biz is an independent facilities-based carrier providing carrier and enhanced carrier services exclusively to the contact center.  They currently support 500 contact centers, managing billions of calls each month.  They deliver a resilient carrier platform that handles massive peaks (DRTV, political campaigns).  Their cloud-based applications provide a frictionless way to gain transparency and control of the contact center, using open standards that enable customers to interact in whatever way is most effective to them.

For a related podcast, see Ari Bajaj, of Nobel Biz Interviewed at ATA Convention