Doris Primicerio of WW-Outsourcing International talks with Connections Magazine Publisher, Peter DeHaan, at the 2008 ATA Convention & Expo about call centers, offshoring, and her growing agent outsourcing service.

This recording is available from iTunes or click the play button to listen to this podcast recording:

Download | Duration: 00:18:00

ATSI President Dennis O'Hara visited the 2008 ATA convention and expo.  Here are his thoughts about a variety of topics, including the convention, ATA, ATSI, being president, serving membership, and the outsourcing call center industry.

This recording is available from iTunes or click the play button to listen to this podcast recording:

Download | Duration: 00:17:55

An interview with Charles Szeto of Szeto Technologies, as recorded at the recent 2008 ATSI Convention in St. Louis, Missouri.

Charles Szeto, giving a product demo at the ATSI Convention

This recording is available from iTunes or click the play button to listen to this podcast recording:

Download | Duration: 00:22:09

Listen to an interview with Alston Tascom's Wayne Scaggs (as recorded at the2008 ATSI convention in St. Louis, Missouri).

              Wayne Scaggs of Alston Tascom

This recording is available from iTunes or click the play button to listen to this podcast recording:

Download | Duration: 00:25:36

Interview with Dan Feis, from Startel, recorded at the2008 ATSI convention in St. Louis.

              Startel at the ATSI Convention, with Dan Feis, front and center.

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:11:29

A podcast interview with Allen Kalik from Professional Teledata, as recorded at the2008 ATSI convention in St. Louis.

The Professional Teledata team, with Allen Kalik in the center.

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:21:04

This podcast is an interview with Amtelco's Tom Curtin and Bernie Torvik, recorded at therecent ATSI convention in St. Louis.

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:18:12

This podcast is an interview with Gary Pudles; it was recorded at the recent ATSI convention in St. Louis, June 20, 2008.

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:23:09

This podcast is an interview with Dennis O'Hara, ATSI president (2008-09). 

It was recorded at the recent ATSI convention in St. Louis, June 20, 2008.

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:22:34

Tim Searcy will give the keynote address at the ATSI Annual Convention & Expo, June 18-21, 2008, at the Hyatt Regency Union Station in St. Louis, MO.

His presentation is entitled "Futurecast for the TeleServices Industry: It ain't what you think it is."

In anticipation of this event, Tim recently shared his thoughts with Connections Magazine publisher, Peter DeHaan.

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:07:46

At the recent 2008 ATA Washington Summit, I sat down with Ken Smith of Combat Wounded Call Center.  Ken shared about his work, which is inspiring, patriotic, and greatly beneficial.

Combat Wounded Call Center trains combat wounded military personnel to work at home in the call center industry.  In addition to training, they also operate their own call center and are ready to perform call center work for other companies.

This recording is available from iTunes or click the play button to listen to this interesting interview:

Download | Duration: 00:11:05

Peter DeHaan, Publisher of Connections Magazine, sat down with ATA CEO, Tim Searcy, at the 2008 ATA Washington Summit, on April 28, 2008. 

Tim shared his thoughts on the Summit, the legislative climate relating to call centers, the ATA PAC (Political Action Committee), and the ATA SRO (Self-Regulatory Organization).

This recording is available from iTunes or click the play button to listen to this insightful interview:

Download | Duration: 00:10:13